Terms & Conditions

Last updated: 10 July 2026

1. Introduction and Acceptance of Terms

Welcome to paceghost.io (the “Service”), operated by Branco Digital UG (haftungsbeschränkt) (“Branco Digital,” “we,” “us,” or “our”). These Terms of Service (“ToS”) govern your access to and use of our website, platform, and any related services offered by paceghost.io.

By accessing or using the Service, including creating an account or submitting a URL for analysis, you confirm that you have read, understood, and agree to be bound by these ToS and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these ToS or the Privacy Policy, you must not access or use the Service.

2. Service Description

Paceghost.io provides a platform designed to scan and assess the AI agent compatibility of publicly accessible websites. The Service works by users (or our system) inputting a URL. Our system then extracts publicly available content from that URL (such as text, DOM structure, and screenshots), utilizes third-party Large Language Model (LLM) APIs for analysis, and generates reports that are accessible to you through your account when signed in. The Service is provided for informational and assessment purposes only.

For our full legal details, please refer to our Imprint. Contact us at info@paceghost.io.

3. User Accounts and Access

  • Eligibility: To create an account and use the enhanced features of the Service, you must be at least eighteen (18) years of age and capable of entering into a legally binding agreement.
  • Account Creation: Access to full reports and certain features requires you to create an account. You agree to provide accurate, current, and complete information during the registration process.
  • Account Responsibilities: You are responsible for safeguarding your account password and for all activities that occur under your account. Notify us immediately at info@paceghost.io of any unauthorized use.
  • Account Deletion: You may delete your account at any time from the account settings page. Upon deletion, your data will be processed according to our Privacy Policy. A 15-day grace period applies during which account deletion can be reversed; deletion becomes irreversible after 30 days, and all personal account data is fully deleted within 90 days.
  • Right to Restrict Access: We may refuse, restrict, suspend, or terminate free accounts at our reasonable discretion. For paid subscriptions, we may suspend or terminate access without prior notice only for good cause — in particular a serious or repeated violation of these ToS or applicable law. Otherwise, a termination of a paid subscription by us takes effect no earlier than the end of the current billing period (see Section 8). Your statutory rights remain unaffected.

4. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that could harm us, the Service, or any third party. Specifically, you agree not to:

  • Scan, analyze, or input URLs of websites containing content that is illegal, infringing, defamatory, obscene, hateful, harassing, or otherwise objectionable.
  • Scan or analyze any website for which you do not have the explicit right or authorization. You represent and warrant that you possess all necessary rights for any URL you submit.
  • Violate any applicable local, state, national, or international law or regulation.
  • Transmit or introduce any viruses, trojan horses, worms, logic bombs, or other malicious material.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service.
  • Engage in any activity that imposes an unreasonable load on our infrastructure (e.g., excessive automated queries, denial-of-service attacks).
  • Reverse engineer, decompile, or disassemble the Service or attempt to discover its source code.
  • Scrape, data-mine, reproduce, sell, resell, or exploit any portion of the Service for commercial purposes without our express prior written permission.
  • Use the Service to build a similar or competitive product or service.

5. Intellectual Property Rights

  • Our Intellectual Property: The Service and its entire contents, features, and functionality are owned by Branco Digital UG (haftungsbeschränkt) and are protected by applicable intellectual property laws. “paceghost.io” and all related names, logos, and slogans are trademarks of Branco Digital UG.
  • Website Content: All content extracted from third-party websites remains the intellectual property of its respective owners.
  • Your License to Us: By submitting a URL to the Service, you grant Branco Digital UG a worldwide, non-exclusive, royalty-free license to access, retrieve, copy, process, analyze, store, and display the content of the publicly accessible website at that URL solely for the purposes of providing and improving the Service.
  • Our License to You: Subject to your compliance with these ToS, we grant you a limited, non-exclusive, non-transferable license to access and use the reports generated by the Service for your internal evaluation and informational purposes only.

6. Third-Party LLM Services and Disclaimers

The Service utilizes Large Language Model (LLM) APIs from third-party providers (such as OpenAI, Anthropic, Google, and others) to perform analyses and generate content for reports.

YOU ACKNOWLEDGE AND AGREE THAT THE ANALYSES, ASSESSMENTS, RECOMMENDATIONS, AND ANY OTHER CONTENT WITHIN THE REPORTS GENERATED BY OR THROUGH THESE THIRD-PARTY LLMS ARE PROVIDED “AS-IS” AND “AS AVAILABLE.” WE DO NOT CONTROL, ENDORSE, OR VERIFY THE ACCURACY, COMPLETENESS, RELIABILITY, SUITABILITY, OR TIMELINESS OF THE OUTPUT FROM THESE LLMS. LLM-generated content may be inaccurate, incomplete, biased, or otherwise objectionable. You are solely responsible for evaluating the information provided and for your reliance on it.

7. Fees, Payment, and Credits

7.1 Subscription Tiers

The Service offers the following subscription tiers: Free, Founders, Starter, Pro, and Business. An Enterprise tier is available via custom contract. Current pricing, credit allotments, and feature availability for each tier are published on our pricing page. We reserve the right to adjust pricing, credit allotments, and feature availability for any tier with reasonable prior notice.

7.2 Payment Processing

Branco Digital UG (haftungsbeschränkt) is the provider of the Service and your contractual counterparty for the Service itself. Payments are processed via Stripe Payments Europe Ltd (“Stripe”), which acts as our authorized payment processor and, for transactions where Stripe’s Managed Payments is active, as Merchant of Record for the payment transaction — in that case Stripe is responsible for billing, payment processing, and the tax compliance associated with the transaction (e.g., VAT collection and remittance), and Stripe’s terms of service apply to the payment itself. Where Managed Payments does not apply to a given transaction, Branco Digital UG is the Merchant of Record for that transaction and bears the associated tax and payment-compliance responsibilities, with Stripe acting solely as payment processor. This distinction affects only who is responsible for the payment transaction, not the underlying service contract, which remains between you and Branco Digital UG.

7.3 Credits

  • Credit System: The Service uses a credit-based system for running scans and analyses. Each action (e.g., full audit, visibility benchmark, website analysis) consumes a defined number of credits.
  • Credit Allocation: Credits are allocated monthly or yearly depending on your subscription plan. The exact allotment per tier is published on our pricing page.
  • Credit Rollover: Unused credits roll over to the next billing period, subject to a maximum cap:
    • Monthly plans: Up to 3× the monthly credit allotment (e.g., if your plan includes 1,000 credits/month, you may accumulate up to 3,000 credits).
    • Yearly plans: Up to 12× the monthly credit allotment.
    • Free tier: No rollover; credits reset to the monthly allotment each cycle.
  • Credit Expiry: Credits expire only when the rollover cap is reached. Upon cancellation, remaining credits are retained in your account and do not expire — they can be used again once you re-subscribe. Access to features exclusive to paid subscription tiers requires an active paid subscription.
  • No Cash Value: Credits have no cash value and cannot be redeemed, refunded, or transferred. Credits are a unit of service usage, not a financial instrument.

7.4 Subscription Cancellation and Refunds

  • Cancellation: You may cancel your subscription at any time, without logging in, via our statutory cancellation page (enter your account email; we send a confirmation link). You may also cancel from the account settings page (once logged in), via the Stripe Customer Portal where enabled, or by contacting info@paceghost.io. Cancellation takes effect at the end of the current billing period.
  • Right of Withdrawal (EU Consumers): Consumers in the European Union have a statutory 14-day right of withdrawal from subscription purchases under Article 9 of Directive 2011/83/EU (in Germany: § 312g, § 355 BGB). This right expires before the end of the 14-day period only where the statutory conditions of Article 16 of Directive 2011/83/EU (in Germany: § 356 (5) and (6) BGB) are met — in particular, only if you have expressly consented to the immediate performance of the digital service and acknowledged that you thereby lose your right of withdrawal. If you withdraw after having requested immediate performance, you owe at most a proportionate amount for the service provided up to the withdrawal (Article 14(3) of Directive 2011/83/EU). Independently of the above, if you have not yet used the Service (no scans or analyses run), we will grant a full refund on request within 14 days of purchase — contact info@paceghost.io or use the model withdrawal form in our Refund Policy.
  • Refunds Beyond the Withdrawal Period: Refunds beyond the 14-day withdrawal period are handled on a case-by-case basis at our discretion. Contact info@paceghost.io with your request.
  • Founders Tier: The Founders tier is a limited-availability subscription with a fixed number of slots and a discounted monthly price. The monthly subscription price will not increase while the subscription remains active. Founders slots do not reopen once vacated — cancelling your Founders subscription is permanent and cannot be undone. This permanence applies to voluntary cancellation of an active subscription; it does not restrict your statutory right of withdrawal (Section 7.4 above), the valid exercise of which within the withdrawal period unwinds the purchase and is not treated as such a permanent cancellation.

7.5 Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We reserve the right to perform maintenance, updates, or repairs at any time. In the event of a significant service disruption, we will use reasonable efforts to restore access promptly. Any remedies for downtime, including service credits, will be evaluated on a case-by-case basis. This section does not constitute a binding service-level agreement.

8. Termination

  • By You: You may terminate your account at any time by deleting your account from the account settings page or by sending a deletion request to info@paceghost.io.
  • By Us: We may suspend or terminate your access to the Service without prior notice for good cause — in particular a serious or repeated violation of these ToS, unlawful or harmful conduct, or where we are required to do so by law. Free accounts may additionally be terminated with reasonable prior notice, for example in the case of extended inactivity or discontinuation of the Service. If we terminate a paid subscription without good cause, the termination takes effect at the end of your current billing period; if we discontinue the Service before the end of a period you have already paid for, we will refund the prepaid fees for the unused period on a pro-rata basis.
  • Effect of Termination: Upon termination, your right to access and use the Service will immediately cease. Provisions that by their nature should survive termination (including ownership provisions, warranty disclaimers, indemnity, and limitations of liability) shall survive.

9. Disclaimer of Warranties

Statutory Consumer Rights: Nothing in this Section 9 limits or excludes any statutory conformity rights and remedies that apply to consumers under mandatory law, including Directive (EU) 2019/770 on digital content and digital services (as implemented in your country of residence). Where you are a consumer and the Service does not conform to what can reasonably be expected of it, you retain your statutory rights to have the non-conformity remedied, to a price reduction, or to terminate the contract, as applicable. The disclaimers below apply only to the extent permitted alongside these statutory rights.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS BEYOND THE STATUTORY CONFORMITY GUARANTEE ABOVE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BRANCO DIGITAL UG DISCLAIMS ALL ADDITIONAL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. We make no warranty that the Service will be uninterrupted, timely, secure, or error-free beyond what mandatory consumer law requires.

No Reliance. The reports, analyses, assessments, and recommendations generated by the Service, including those produced by or through third-party large language models (LLMs), are provided for informational purposes only and do not constitute professional advice, legal advice, or a guarantee of outcomes. You acknowledge that LLM-generated content may be inaccurate, incomplete, biased, or outdated. You should not rely solely on any output of the Service for business, legal, or compliance decisions without independent verification. You assume full responsibility for any reliance on the Service.

No Guarantee of Results. The Service is a tool for analysis and assessment, not a guarantee of search engine ranking, AI model inclusion, or any specific outcome. Use of the Service does not create an obligation on our part to achieve or maintain any particular level of visibility, score, or classification.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRANCO DIGITAL UG (HAFTUNGSBESCHRÄNKT) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES arising out of or relating to your access to, use of, or inability to access or use the Service or any content or reports obtained from the Service.

Our total aggregate liability to you for all claims shall not exceed the greater of (i) one hundred euros (EUR 100.00) or (ii) the total amount paid by you to us for access to the Service during the six (6) months preceding the event giving rise to such claim. This limitation does not apply to: (a) liability for death or personal injury caused by any negligent or intentional breach of duty by us, our legal representatives, or our vicarious agents; (b) liability for any other damage caused by intentional or grossly negligent breach of duty by us, our legal representatives, or our vicarious agents; (c) liability for fraudulent misrepresentation; or (d) any other liability that cannot be limited or excluded under applicable mandatory law (including § 309 No. 7 BGB for German consumers).

For damage arising from the simple (ordinary) negligent breach of a material contractual obligation — a so-called cardinal duty, i.e. an obligation whose fulfilment is essential to the proper performance of this contract and on whose observance you may regularly rely — the exclusion of indirect and consequential damages above and the monetary cap above do not apply; instead, our liability is limited to the foreseeable damage typical for this type of contract. The exclusion of liability for the simple negligent breach of non-material obligations remains unaffected, to the extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless Branco Digital UG (haftungsbeschränkt) and its officers, directors, employees, contractors, agents, licensors, suppliers, and successors from and against third-party claims — together with the reasonable costs of legal defense — asserted against us and arising out of your culpable (schuldhaft) breach of these ToS, your unlawful conduct, or your infringement of the rights of a third party in connection with your use of the Service. This obligation does not apply to the extent you are not responsible for the circumstances giving rise to the claim. Your statutory rights remain unaffected.

12. Governing Law and Dispute Resolution

  • Governing Law: These ToS shall be governed by and construed in accordance with the laws of Germany. If you are a consumer habitually resident in another member state of the European Union, you additionally enjoy the protection of those provisions of the law of your country of residence that cannot be derogated from by agreement (Article 6(2) of Regulation (EC) No 593/2008, “Rome I”).
  • Dispute Resolution: We strongly encourage you to contact us first at info@paceghost.io to seek an amicable resolution. If you are a merchant, a legal entity under public law, or a special fund under public law, or if you have no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from these ToS is the registered seat of Branco Digital UG. If you are a consumer, the statutory rules on jurisdiction apply — in particular, you may bring proceedings at your place of domicile, and proceedings against you may only be brought there (Article 18 of Regulation (EU) No 1215/2012).
  • EU Consumer Redress: The European Commission’s Online Dispute Resolution (ODR) platform was discontinued in July 2025. Consumer dispute resolution information is now available at consumer-redress.ec.europa.eu. While we are not obliged to participate in dispute resolution proceedings before a consumer arbitration board, you may use the available consumer redress resources if you wish.

13. Changes to Terms of Service

We may modify or replace these ToS, for example to reflect changes to the Service, new features, or legal requirements. We will notify you of material changes by email or a prominent notice within the Service at least thirty (30) days before they are due to take effect, and we will highlight what has changed and your right to object.

  • Changes to essential terms (in particular the main service description or the fees) require your active consent; we will ask you to agree before they apply to you.
  • Other material changes take effect at the end of the notice period unless you object beforehand — but only where our change notice has expressly drawn your attention, at the start of the notice period, to your right to object and to the fact that your silence will be treated as acceptance. If you object in time, the change does not take effect; each party may then terminate the contract with effect from the end of the current billing period, and your existing terms continue to apply until then.

Changes that are purely to your advantage, that are minor and do not affect your rights, or that we are legally required to make may take effect without this procedure. Your statutory rights remain unaffected.

14. Miscellaneous

  • Entire Agreement: These ToS, together with our Privacy Policy, constitute the sole and entire agreement between you and Branco Digital UG regarding the Service.
  • Severability: If any provision of these ToS is held invalid or unenforceable, it shall be eliminated or limited to the minimum extent such that the remaining provisions continue in full force and effect.
  • Waiver: Any failure by Branco Digital UG to assert a right or provision under these ToS shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these ToS without our prior written consent. We may assign or transfer these ToS at our sole discretion.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@paceghost.io

For our full legal details, please refer to our Imprint.